mlo.MY LOANS
ONLINE
Safer borrowing

Recognize an advance-fee loan scam

Examine a suspicious loan-fee request, distinguish a guaranteed-funding promise from disclosed charges, and preserve useful evidence before responding.

woman holding laptop displaying a scam alert, highlighting online fraud.

An unexpected approval can feel like the answer to an urgent bill. The problem starts when the supposed lender says you must send money to release the loan, insure it or prove that you can repay. Stop the transaction long enough to examine what was actually offered and who is asking for payment.

Separate a fee from a guarantee

The FTC describes advance-fee loan scams as promises of credit tied to an upfront payment. A legitimate application or appraisal fee can exist, but paying a fee does not guarantee approval. A claim that money is waiting and will be released as soon as you pay deserves particular scrutiny.

Consider a hypothetical message promising a $4,000 deposit after a $240 “release charge.” You are then told the charge must be sent to an individual account within an hour. Do not let the apparent loan amount become the focus. The immediate transaction is a $240 transfer to someone whose identity and authority are unverified. The promised $4,000 has not become your money.

Check through a separate route

Close the message and find the organization's contact details independently. Compare its legal name, website address and phone number with the appropriate regulator's listing. A familiar logo or copied office address is not proof that the sender works for that organization. Ask the genuine company whether the person, application reference and fee request belong to it.

Keep a short record with four fields: how the contact began, the name used, the payment destination and the promise made. A mismatch between the company named in the offer and the person receiving the money is worth resolving before taking any action. Do not use a phone number supplied only in the suspicious message as your independent check.

Preserve evidence before the conversation disappears

Save the message, website address, date, claimed application number and payment instructions. Capture the relevant screen without editing its wording. Store the material somewhere you can find it again, rather than forwarding documents containing personal information to a group chat.

If you have already sent funds, promptly contact the bank or payment provider through its established channel and explain the transaction accurately. Ask whether a recall, reversal or fraud process is available; recovery is not guaranteed. Report the incident through ReportFraud.ftc.gov. If identifying information was exposed, IdentityTheft.gov provides a route for planning a response.

Do not send a second payment to someone promising to recover the first. Preserve the original evidence and deal with verified organizations directly. The useful next step is an independently checked action, not another deadline imposed by the same conversation.

This guide provides general educational information, not an individual lending decision. Product terms and applicable rules vary. Use the actual loan documents and relevant primary sources for your situation.

Keep the picture in view.

All topics ↗