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Do not send gift cards to unlock loan funds

A request for gift-card numbers to release loan funds is a scam signal. Preserve the card and receipt if you have already paid.

Close-up of a hand holding a 'Buy Our Giftcard' sign on a brown backdrop.

An offer to release a loan after you buy a gift card is a reason to stop. The card may be described as an insurance deposit, identity check, processing charge or refundable security payment. Changing the label does not change what the sender is asking you to do: turn money into a code they can redeem.

The numbers transfer the value

The FTC explains that a scammer can take gift-card funds using the card number and PIN. Keeping the plastic card does not protect the balance after you share those details. A photograph of the back can provide the same information as reading the numbers aloud.

Consider a fictional offer for a $2,400 loan with a $150 “activation card.” The promised $2,400 is not evidence that funds exist. Your $150 is real and leaves your control first. If another charge follows, it is not made safer by the first payment you already made.

Do not complete a second instruction

A sender may claim the first card failed, the photograph was unreadable, or a second department requires another card. Do not buy a replacement to recover the earlier amount. Stop the conversation and keep the existing messages rather than negotiating for release of the supposed loan.

Be especially cautious if someone stays on the phone while you visit a store or tells you what explanation to give the cashier. You can leave the store without completing the purchase, even if the caller has spent a long time discussing the application.

Act quickly after sharing a code

Contact the gift-card issuer using information from the card or its genuine website. Explain that the card was used in a scam and ask whether the funds can be frozen or recovered. Keep the card and receipt. Recovery is not guaranteed, so speed and accurate transaction details matter more than a promise from the person who requested payment.

Make a separate record of the amount, purchase location, date and conversation. Report the incident through the FTC’s official reporting route linked in its guidance. If documents or account credentials were also supplied, address that exposure separately; recovering a card balance would not remove the identity risk.

This guide provides general educational information, not an individual lending decision. Product terms and applicable rules vary. Use the actual loan documents and relevant primary sources for your situation.

Keep the picture in view.

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